Solution Engineer for mission-critical software, New Zealand

Are you looking for a unique opportunity to step into a customer-facing engineering role where you will be responsible for delivering and implementing tactical communications systems and IT solutions? Are you keen on working in an agile environment where there is opportunity to span multiple technical disciplines within the IT solutions area? If this sounds like you, then don’t miss this chance to become part of our dedicated Defence Services team in Wellington, New Zealand. We’re experiencing continuous success and need colleagues with a range of engineering skills to join our team. 

Join a market-leading and international software company

At Systematic, our mission is to deliver IT solutions that make it simpler for users to make crucial decisions in demanding situations. We deliver world-leading command-and-control (C2) applications for managing complex operations within defence and security. Our C4I software solutions are in service with more than 50 countries worldwide, with our software being operationally proven. 

You will be part of our Defence Services organisation and work between our Wellington CBD office and the customer site in Upper Hutt. You will join a small team of customer-focused technical experts within a global, market-leading organisation, working to implement our C2 software to support critical decision-making on the battlefield. 

Systematic employees are well trained and will be involved with modern, highly sensitive equipment and configurations and will be expected to perform hands on development, testing, integration and maintenance to support our customer environments.

Your key responsibilities 

• Managing software installation, configuration and support in the customer’s C4I environments for use in tests, training, exercises and actual operations
• Managing set up and testing of integrations between C41 software products and coalition systems, sensors, effectors and communication systems
• Designing, implementing and supporting technical solutions
• Ensuring alignment, effective communication and coordination between stakeholders
• Developing and delivering technical training to customers, administrators and users
• Providing level 1 and 2 support to customers on C41 software products, installation, integration with other software and equipment, and to end-users
• Keeping up to date with C4 software product roadmaps to maximise value for customers
• Providing support to ensure projects are delivered within the agreed scope and on time. 

The skills and experience we are looking for

• Degree in Computer Science, Engineering or other relevant discipline
• Experience with IT infrastructure and platforms such as Windows, Linux, Android-based operating systems, Active Directory, database management systems, XMPP chat
• Experience in software development technologies e.g. Java, C#, JavaScript
• Experience in deploying software applications into cloud-based and on-premises environments
• Experience with containerised workloads (Docker, Kubernetes and Rancher)
• Experienced in using Agile tools such as Jira to enhance delivery transparency and team co-ordination
• Experience with configuration management tools like Ansible, Chef, and Puppet
• Experience with version control systems like Git
• Knowledge of administration and operation of military command information systems, tactical radio devices and radio networks, and ITIL (desirable). 

Security Clearance
To work within our Defence business unit you must hold (or be able to obtain) and maintain a high level of security clearance. Please check your eligibility and read further on the clearance process, please refer to Protective Security Requirements. The successful applicant will be required to undergo background checks, including qualifications and police checks.

Practical information
Travel may be expected - approx.10 days a year of domestic travel and a visit to our Headquarters in Aarhus, Denmark as part of your onboarding.

Systematic offers 
We believe in building mutually beneficial long-term relationships both with our clients and employees. Benefits include: 

• Attractive remuneration
• Modern office
• Generous training and development including access to education assistance
• Monthly health insurance allowance
• Wellbeing allowance
• Employee Assistance Program (EAP) for you and your family. 

How to Apply 
Please submit your cover letter and CV outlining your qualifications and experience by pressing "Apply Now".
We look forward to receiving your application! 

Since we wrote our first line of code in 1985, privately owned Systematic A/S has grown to an international software house with more than 1.300 employees representing 27 different nationalities working at offices in 13 countries and with customers all over the world. Our goal is simple: To improve the world with exceptional software. We deliver software and system solutions for customers within the public sector, the health sector, the defence sector, the police, the financial sector and the service sector, and we have more than one million users worldwide. We work on a foundation of trust, where we have freedom and responsibility to make decisions in our daily lives. We are dedicated to making a difference, and dare to challenge technology, each other and ourselves. As a new employee at Systematic, you will be welcomed by helpful colleagues, and you can look forward to both a mentor scheme and all the support you need. Together, we can develop and fulfil your potential and make Systematic even better.