IT Infrastructure Operations Manager 

Are you motivated by IT and making a societal impact? Join us and make your mark in leading and growing our talented people – the most critical and valuable part of Systematic’s continued commercial success.

. 

We are looking for an experienced IT Infrastructure Operations Manager to lead the Group IT (GRIT) personnel working in Systematic office in Bucharest. You will be part of the GRIT extended management team and the Romanian management team.

Group IT is a business-critical function in Systematic that support the company’s operational excellence, resilience, and long-term technological success. GRIT is responsible for meeting the business demands and delivering consistent, reliable IT services across the entire Systematic Group. 

GRIT is organized into three focused segments: Strategy, Engineering, and Services, strengthening the ability to align IT with business goals, build new capabilities, and deliver at speed and scale. Our IT professionals are located in 4 sites – Aarhus, Copenhagen, Bucharest and Canberra – and deliver IT services for all Systematic colleagues working in 17 offices across 15 countries. 

Your daily impact 

As an IT Infrastructure Operations Manager you will report to the GRIT Services Director and be the local representative for the GRIT management within the Systematic office in Bucharest. You will be the direct manager (people manager) for all the GRIT personnel working in the Bucharest office.

Additionally, you will have the functional management responsibility for the Core Platform   Operations personnel. You will be the one to ensure the stability, performance, and resilience of our infrastructure services across on-premise and cloud environments. 

As an IT Infrastructure Operations Manager , your key responsibilities will include:

• Own day-to-day infrastructure operations, availability, and performance.
• Manage third-party suppliers and outsourced NOC services and ensure that contractual obligations and SLAs are met.
• Provide operational oversight across networking, Windows/Linux servers, Azure, virtualisation (Nutanix/VMware), Kubernetes, IaC, storage, backup, and cybersecurity fundamentals.
• Oversee data centre operations and infrastructure resilience.
• Operate ITIL-based service management processes (incident, problem, change).
• Act as a strong advocate for and drive continuously the performance optimization.
• Effectively and efficiently oversee the hardware asset management, capacity planning, and cost control
• Manage infrastructure budgets, forecasting, and cloud cost optimisation.
• Contribute to ensuring GRIT and company's compliance with quality and security standards, GDPR rules, regulations and standards.
• Champion continuous improvement and effective use of AI tools in operations.
• Oversee the employee lifecycle and supporting the team throughout the full employee journey 
• Drive the employee engagement and retention being responsible for optimizing the employee satisfaction score. 
• Responsible for establishing and maintaining development plans for all employees and continuously following-up on the progress of the employees
• Ensure effective Performance Management being responsible for continuous performance review and optimization for the employees by facilitating continuous feedback to the employees on their performance, typically through monthly 1-on-1 sessions and annual formal performance reviews
• Leading the salary process

Required expertise:

BA in a relevant domain (IT, Management or other relevant domain);   

• At least 10 years in a similar role, preferably within IT infrastructure and operations environments ;
• Strong communication skills;
• Solid understanding and application of the stakeholder management practices, as the role  implies conducting regular meetings as well as ad-hoc consultations with the functional managers and upper management, People & Culture Business Partners
• Fluent English skills as English is the company language
• People person, structured, coordination capabilities, drive, independent, proactive, coaching skills, mentoring skills;
• Travel might be expected to our Headquarters in Aarhus, Denmark (3-4 weeks per year). 

Please note that you must be able to present a clean criminal record and have lived in a NATO and/or an EU country for the past seven years as we work with security-classified projects. Read more here: https://systematic.com/int/careers/security-clearance/

Never stop developing  
Systematic is uniquely people-centric, truly international and proudly rooted in Denmark with more than 1100 employees. Together, we write intelligent and innovative code to drive progress and improve lives. We develop IT solutions that make a real difference where it matters most. This is why we never stop developing. Here, there is room to be professional and personal. It is not just a place to work but a place to belong.  

Start your development here 
We will be assessing applications on an ongoing basis as we wish to welcome our new colleague as soon as possible, so click Apply Now and send us your CV today. If you have any questions, you are always welcome to contact the recruiter, Andra Haidau (andra.haidau@systematic.com).

Welcome to Systematic Bucharest
Systematic Romania, the second-largest office with over 150 employees, is conveniently located near Piata Romana. You can start your day with a delicious breakfast in the canteen and choose the option to order fresh meals for lunch. Find daily fruits and beverages and step out onto the terrace for a breath of fresh air. The recreation room offers board games, foosball, and table tennis for some friendly competition, and we even provide office massage sessions to help you relax. Thanks to our Employees' Club, you can join exciting social events like karting, treasure hunts, and themed parties. Plus, getting here is easy with an indoor parking lot and public transport just around the corner.  

What we offer:

• • At Systematic, we focus on both personal and professional growth within a stable and innovative work environment that prioritizes employee well-being. 
  • Hybrid setup: office and remote work.
  • Travel might be expected to our Headquarters in Aarhus, Denmark.
  • Up to 25 vacation days, 23 days standard to which 2 more days can be added if you have more than 10 years of work experience.
  • 24h extra per year for personal time off for all employees.
  • Additional days off: 24th and 31st of December.
  • A flexible benefit program - you can mix your benefits choosing from different kind of Services on a very dynamic platform – Benefit Online, such as:
    • Lunch in our canteen
    • Private medical subscription - you can choose from 3 providers
    • Private pension
    • Meal or vacation vouchers
    • Gym subscription

If you think you can thrive in the above and deliver excellent result – please do not hesitate to apply for the role as IT Infrastructure Operations Manager 

Get in touch

Andra Haidau

Senior Talent Acquisition Consultant