IT Operations Specialist

Are you experienced diagnosing and resolving IT incidents? Do like working on improving and maturing existing solutions? Are you able to heighten platform performance and availability? And do you thrive working in projects supporting a business with various needs and occurring incidents? Well, look no more! We have something interesting here.

The position

Our new colleague in IT Operations will be responsible for general administration, provisioning, maintenance, automation and optimisation of our IT platform, which is constantly growing in importance. One of the most vital responsibilities of this role is react quickly to any operational issues – preferably before they impact our customers. Overall your key tasks will be to:

• Diagnose and resolve hardware and software incidents and alerts including updates and patching
• Take part in daily operational tasks such as monitoring and incident handling
• Ensure high platform availability in close collaboration with other IT teams
• Ensure that the platform and procedures are in compliance with internal IT security policies and industry standards such as ISO certifications
• Assist in projects and advise on relevant technical matters 
• SSL/TLS Certificate management

Joining the team

You’ll be part of an international, cross functional and distributed operations team, currently consisting of three colleagues in Bucharest, Romania and three in Aarhus, Denmark. The Operations team is in expansion-mode due to the commercial success of Systematic and we expect to add at least two colleagues in Bucharest and three in Aarhus. You will be part of a larger IT Management organisation devoted to delivering high quality software and high availability systems enabling our business to deliver high performing and trusted software to our customers in nationally critical sectors such as Defence and Healthcare.

When ready, you will be part of a 24/7 on-call roster with your colleagues in the Operations team. The on-call roster is currently in a 5/6-week cycle.

Your qualifications 

• Looking for a new colleague, we are hoping to find someone with a relevant IT education on minimum bachelor's level such as an AP in Computer Science, Information technology or similar.
• On top of this, we hope to find someone with five or more years of experience in the IT industry, preferably within IT operations and preferably a few years of experience with hyperconverged infrastructures and MSSQL.
• Technically we are looking for a strong foundation in virtualization technologies, network, storage, certificate management, backup and general IT practices. 

The tech stack we can present for you, and prefer that you have experience with, include:

• Linux/Windows servers
• MSSQL
• Systems monitoring & alerting (e.g. Grafana, SCOM)
• Kubernetes
• Hybrid Infrastructure including knowledge of Windows 11, Office 365, Active Directory and Azure AD
• PowerShell (or Ansible, Bash, Go, Python)
• Certificates (SSL/TLS)
• General automation of operations

Furthermore, working in a multinational team, we expect that you are proficient in professional English, both verbal and written.

Never stop developing  

Systematic is truly international, proudly Danish and uniquely people-centric. Together, we write intelligent and innovative code to drive progress and improve lives. We develop IT solutions that make a real difference where it matters most. This is why we never stop developing. Here, there is room to be professional and personal. It is not just a place to work but a place to belong.  
 
What we offer:
 
•    At Systematic, we focus on both personal and professional growth within a stable and innovative work environment that prioritizes employee well-being  
•    Up to 25 vacation days, 23 days standard to which 2 more days can be added if you have more than 10 years of work experience. 
•    24h (3 days) extra per year for personal time off for all employees. 
•    Additional days off: 24th and 31st of December. 
•    Access to wellness and well-being services through dedicated platforms 
•    We foster a sense of community and connection through a range of events, including out-of-office gatherings with your colleagues and access to Systematic's tech events and corporate activities during office hours. 
•    Enjoy daily fresh meals, fruits, pastries, and beverages in our canteen and delightful terrace. 
•    Medical and life insurance provided by Signal Iduna 
•    A flexible benefits program - you can mix your benefits by choosing from different kind of Services on a very dynamic platform – Benefit Online, such as:

• Private medical subscription - you can choose from 3 providers
• Private pension
• Meal or vacation vouchers
• Gym subscription.

 
Practical information
 
•    Hybrid setup: office and remote work
•    Our team is based in Romania and Denmark, with collaboration and occasional travel between the two locations, so you should expect approx. 2-3 weeks/year.
•    Please note that you must be able to present a clean criminal record and have lived in a NATO/EU country for the past seven years as we work with security-classified projects. Read more here.
•    We will be assessing applications on an ongoing basis as we wish to fill the position as soon as possible.
•    If you have any questions, you are always welcome to contact Crenguta Mircea, Talent Acquisition Consultant, People Attraction (gabriela.crenguta.mircea@systematic.com)  for more information about the position.
•    Read more about our recruitment process and what we value in a CV and cover letter here: https://systematic.com/en-gb/careers/how-to-apply/ 

Please be aware that response times may be longer due to Christmas holidays.

Get in touch

Gabriela Crenguta Mircea

Talent Acquisition Consultant