Sr. Specialist for IT operations department

Are you looking for the next step in your career? An opportunity to operate and improve operations and infrastructure platforms in a highly skilled team? Then look no more, we have the job for you!

Join our growing ITM department
Our internal IT management (ITM) is growing and looking to welcome more colleagues, and you might be our next. In the department, we are responsible for delivering secure IT services for the business effectively and cost-efficiently. These services support our software engineers working to provide products and services to our customers internationally. Our department consists of approximately 40 competent colleagues, where 10 of us are working in the Operations team. This team is essential in delivering those services, keeping compliant, managing the service lifecycle, and providing support to maintain service availability.

Do you want to be our new key player?
As a key player in our Operations team, you will be responsible for offering Operation support to our international colleagues worldwide. You will collaborate with our colleagues in Denmark and Romania, all focusing on operating and maintaining Systematics IT services. This entails: 

• 2nd level support to IT Service Desk
• Create Operational procedures and workflows
• Operate and maintain current Infrastructure platforms, Hybrid cloud and VM platforms
• Ensure Service availability to the business
• Security and Compliance: This involves managing security measures and ensuring compliance
• Backup and Recovery: This involves creating and implementing backup and recovery
• Close collaboration with Infrastructure and Application specialists and IT Architects
• Monitor and manage 2nd level ticket queues
• Maintain daily operational tasks and documentation 

The Operations team carries a joint responsibility from time to another of handling an on-call service. You can expect to become a part of this, but always with fair warning. 

What are we looking for in a new colleague?
We are looking for a colleague with a relevant IT education and preferably also some years of experience. Our new colleague must also be able to take the initiative and responsibility while handling a varying focus. Therefore, the structure is a beneficial skill to master. Furthermore, it is very beneficial if you hold an ITIL certificate. Regarding our technological expertise, it is relevant for you to have knowledge of the following:

• Server environments (Windows, Linux, VMware, Hyper-V, Nutanix)
• Microsoft AD, ADFS and Azure
• Exchange 
• Storage and server infrastructure
• Citrix
• ComVault Backup
• Microsoft Azure

What can I expect from this role?
A challenging position with room for initiative and personal growth – we are focused on employee development, and we offer support and guide you on your path, assist you and make sure you reach and even overcome your potential. 

We also offer…
A place of work where we continuously challenge each other, our work processes, and our technologies to always be at the forefront of development. As such, Systematic is proactive in developing our IT competencies and methods to ensure we are making a difference. We prioritize your professional and personal development and encourage you to attend various courses and become part of our knowledge network. We have an exciting onboarding process ready to give you a thorough introduction to all our methods, procedures, IT security, and areas of business.

Ready for the next step in your career?
If you have any questions, you are always welcome to contact us at +45 8943 2000 and ask for Jimmy Seehagen Gulløve, Senior Manager for Infrastructure and Operations, for more information about the position. 

Since we wrote our first line of code in 1985, privately owned Systematic A/S has grown to an international software house with more than 1.200 employees representing 27 different nationalities working at offices in 11 countries and with customers all over the world. Our goal is simple: To improve the world with exceptional software. We deliver software and system solutions for customers within the public sector, the health sector, the defence sector, the police, the financial sector and the service sector, and we have more than one million users worldwide. We work on a foundation of trust, where we have freedom and responsibility to make decisions in our daily lives. We are dedicated to making a difference, and dare to challenge technology, each other and ourselves. As a new employee at Systematic, you will be welcomed by helpful colleagues, and you can look forward to both a mentor scheme and all the support you need. Together, we can develop and fulfil your potential and make Systematic even better.