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Solution Engineer for Defence Services, Denmark

 

Aarhus, Denmark.

 

About the position

 

Do you want to work with military C4I systems and tactical networks? And are you keen to work in an agile environment where you get to span multiple roles within the IT solutions area?

If so, then seize this opportunity to join our Defence Services team in Aarhus, Denmark, and become part of a professional and strong community of peers. As a specialized unit within a market-leading organization, we work to implement Systematic’s Command and Control solutions in the Danish Army and the Nordics.

 

Tactical communications systems and great customer satisfaction

 

As a Systematic solution engineer, you will be a key player in delivering our SitaWare and Iris suite for Defence customers, mainly in Denmark but also in other of the Nordic European countries. Tactical decision-making is at the heart to execute upon strategy, this will be achieved through an integrated, ultra-modern command and control toolset. The solution is all-encompassing; radio, mobile, vehicle, web and application-based. All of this reports back to command HQ in real-time. You will be working closely with multiple customers - to roll out a mission-critical system that creates value by simplifying decision making -within areas such as solution design, configuration, installation, technical support, technical training, interoperability, development and testing.

 

Providing technical support and advisory with both on-site and back-office, your key tasks include:

  • Designing, implementing and supporting technical solutions
  • Ensuring that your projects are delivered within the agreed scope and time frame
  • Conducting technical training for our customers – both in classroom environments and in workshop-like set-ups
  • Supporting the training of administrators and end-users
  • Coordinating with internal and external stakeholders, including customers, sub-contractors, consultants and colleagues within Systematic
  • Keeping up to date with the status of Systematic products and support to ensure alignment of customer expectations and product roadmaps, maximizing value for both our customers and our products
  • 1st and 2nd Level customer support

 

You can expect some travel activity (typically 2-4 days at a time) as part of your close partnerships with customers across Denmark (and potentially the rest of Nordic countries).

 

We stay agile and expect change

 

At Systematic, our emphasis is on making everything better. We have a passion for developing the best solutions for our customers. This is why we challenge each other, our work processes and our technologies so that we are always at the forefront of development and can deliver the best possible solutions. We work with agile teams that enjoy a high level of participation. You will face exciting work on a daily basis, and close co-operation is the key to ensuring that we make a difference in the world we live in.

 

Proactive and eager to make a difference

 

Participating in customer-facing activities such as presentations, technical support and training fall natural to you. Your ability to create trust among our customers ensures that we maintain high customer satisfaction and allows us to grow the business.

 

In addition, you stand out because you:

 

  • Have a technical education at bachelor or master level
  • You have 3+ years of experience from a position as a software developer/service solution engineer
  • Speak and write English professionally
  • Want to work in an agile environment (Scrum experience is a plus)
  • Are eager to make a difference and step outside your comfort zone

 

Moreover, you have experience within some or all of the following: tactical communications systems, software development, IT infrastructure, software and system tests and/or test management (e.g. ISTQB), technical training, external customer-facing projects, delivering services and consultancy in the IT sector and/or successfully coaching peers.

It would be an advantage if you have a military background from an IT-related role in the Danish armed forces.

Because we also work with security classified projects, all Systematic Defence personnel must have a Secret security clearance or be eligible to apply for one. Learn more at https://systematic.com/en-gb/careers/security-clearance/

 

Have we not answered all of your questions?

 

  • We will be assessing applications on an ongoing basis as we wish to fill the position as soon as possible.
  • You are welcome to contact Jeppe Jul Kiil, Senior Project Manager, Defence Services, at tel. +45 52358721.
  • We look forward to hearing from you.
  • Read more about our recruitment process and what we value in a CV and cover letter here: https://systematic.com/en-gb/careers/how-to-apply/

 

 

 

Since we wrote our first line of code in 1985, privately owned Systematic A/S has grown to an international software house with more than 1.200 employees representing 27 different nationalities working at offices in 11 countries and with customers all over the world. Our goal is simple: To improve the world with exceptional software. We deliver software and system solutions for customers within the public sector, the health sector, the defence sector, the police, the financial sector and the service sector, and we have more than one million users worldwide. We work on a foundation of trust, where we have freedom and responsibility to make decisions in our daily lives. We are dedicated to making a difference, and dare to challenge technology, each other and ourselves. As a new employee at Systematic, you will be welcomed by helpful colleagues, and you can look forward to both a mentor scheme and all the support you need. Together, we can develop and fulfil your potential and make Systematic even better. 

Apply now »