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Systematic - IT Solutions for critical decision making in demanding situationsSystematic - IT Solutions for critical decision making in demanding situations

Senior Solution Engineer for Defence Services

 

 

Are you looking for a customer-facing engineering role where you will play a key role in delivering and implementing tactical communications systems and IT solutions? Do you want to make a difference by utilising your broad technical and engineering skills working in an agile environment with highly skilled colleagues?

Then this is your opportunity to join our Defence Services team in Aarhus – a specialist unit engaged in implementing Systematic’s Command & Control solutions in the Royal Danish Army and the Nordics.
 
Customer-facing engineering role
As a Senior Solution Engineer, you will take a leading role and be a key player in delivering our SitaWare and Iris suites for our Defence customers, mainly in Denmark but also in other Nordic countries. Tactical decision-making is crucial for being able to execute strategy, yet it can be achieved through an integrated, ultra-modern command-and-control toolset. The solution is all-encompassing – radio, mobile, vehicle, web and application-based – with reporting across the spectrum of devices back to command HQ in real-time.

You will be working closely with multiple customers, rolling out a mission-critical system that creates value by simplifying decision-making within areas such as solution design, configuration, installation, technical support, technical training, interoperability, development and testing.
 
Providing technical support and advice both on-site and back office, your key tasks will include:

  • Taking on a leading role while designing, implementing and supporting technical solutions
  • Ensuring that your projects are delivered within the agreed scope and time-frame
  • Conducting technical training for our customers – both in classroom environments and in workshop-like set-ups
  • Supporting the training of administrators and end-users
  • Coordinating with internal and external stakeholders, including customers, subcontractors, consultants and colleagues at Systematic
  • Staying up to date on the status of Systematic products and support to ensure alignment of customer expectations and product roadmaps, maximising value for both our customers and our products
  • Providing first and second-level customer support

 
Your place of work will be at our head office in Aarhus, Denmark, and you should expect some travel (usually 2-4 days at a time) servicing your close partnerships with customers across Denmark (and potentially the rest of the Nordic region).
 
Our new colleague 
….. has a wide-ranging technical profile as well as strong technical skills combined with some years of experience from a similar role. You are highly motivated, and you are looking for an opportunity to develop and apply your technical leadership skills in a broad technical role.
You enjoy customer-facing activities such as presentations, technical support and training, and your ability to instill trust in our customers ensures high levels of customer satisfaction and allows us to grow the business.
 
Ideally, you:

  • hold a technical degree at Bachelor's or Master’s level
  • are a strong and collaborative communicator both in Danish and English
  • enjoy working in an agile and changing environment (Scrum experience is a plus)
  • are eager to make a difference and step outside your comfort zone

 

Furthermore, you probably have experience within some or all of the following: tactical communications systems, software development, IT infrastructure, software and system testing and/or test management (e.g. ISTQB), technical training, external customer-facing projects and delivering services and consultancy in the IT sector.
It would also be an advantage if you have a military background from an IT-related role in the Danish armed forces.

 

We work with security classified projects, therefore, as a Systematic employee, you must have a clean criminal record and have lived in a NATO/EU country for the past seven years. Additionally, it is a requirement to obtain a security clearance when working in our Defence Business Unit. Please read more here.
 
Working at Systematic

At Systematic, we set out to make the world a better place. We are passionate about developing the best solutions for our customers. This is why we challenge each other, our work processes and our technologies so that we are always at the forefront of developments and can deliver the best possible solutions. We work with agile teams that enjoy a high level of participation. You can look forward to an exciting working day, and close collaboration is key to ensuring that we make a difference in the world in which we live.
 
Any questions?

  • We are assessing applications on an ongoing basis, as we wish to fill the position as soon as possible.
  • If you have any questions, please do not hesitate to contact us on +45 8943 2000 and ask for Jeppe Jul Kiil, Senior Project Manager, Defence Services.

 

 

Since we wrote our first line of code in 1985, privately owned Systematic A/S has grown to an international software house with more than 1.200 employees representing 27 different nationalities working at offices in 11 countries and with customers all over the world. Our goal is simple: To improve the world with exceptional software. We deliver software and system solutions for customers within the public sector, the health sector, the defence sector, the police, the financial sector and the service sector, and we have more than one million users worldwide. We work on a foundation of trust, where we have freedom and responsibility to make decisions in our daily lives. We are dedicated to making a difference, and dare to challenge technology, each other and ourselves. As a new employee at Systematic, you will be welcomed by helpful colleagues, and you can look forward to both a mentor scheme and all the support you need. Together, we can develop and fulfil your potential and make Systematic even better. 

Location: 

Aarhus C, DK

Department:  Defence Operations

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