Customer-facing Project Manager

If you thrive on navigating complex contracts and projects, and enjoy working with diverse stakeholders with varied interests in the healthcare domain, then this is the perfect opportunity for you!
  
Delivering excellence and leading projects 
As our customer-facing Project Manager in Columna Flow, you will play a key role in ensuring successful delivery and project management for several of our hospital customers across six European countries. You will serve as the primary contact for all customer delivery inquiries and coordinate collaboration between customers, subcontractors, and our in-house delivery teams across both implementation and operational phases.
 
Reporting directly to the Director of Healthcare Flow, your responsibilities will range from implementing minor system adjustments to managing complex, high-value deliverables.

More specifically, you will be:

• Analysing, planning, reporting, and managing customer and subcontractor contracts within the agreed budget, and ensuring that the required quality standards are met through collaboration with relevant parts of the organisation.
• Leading the preparation of changes, quotations, and solutions in collaboration with the customer and with input from internal stakeholders.
• Drafting project agreements, status reports, risk analyses, and other relevant project materials to support expectation alignment and communication with the customer.
• Conducting complex projects involving multiple stakeholders and ensuring that these projects create value for both our customers and Systematic. 

You should expect 10 to 20 travel days annually – both within and outside Denmark, occasionally including overnight stays, depending on customer needs. The role may also include people management responsibilities, depending on your experience, but the primary focus will be on customer engagement, subcontractor coordination, and delivering tangible results.
 
Shape impactful healthcare IT solutions 
You will become part of a well-established department based in Denmark and Romania, delivering innovative software solutions for the hospital logistics sector. In this role, you will help build strong and lasting customer relationships, supporting the entire contract lifecycle from delivery through ongoing services and after-sales support. Together, we work to ensure successful project implementation, timely and effective customer communication, and that customers derive maximum value from their healthcare IT solutions and related services.

Experienced and customer-oriented Project Manager skilled in navigating complex contracts 
We are looking for a colleague with a proven track record in successfully managing complex projects and customer relationships. Your strengths include:

• Strong stakeholder management skills
• A clear and professional communication style
• Consistent and reliable project delivery

Furthermore, you are fluent in both Danish and English and thrive in an international working environment.

We value your proactive mindset and your ability to manage complexity, and we look forward to your contributions as we work closely with our customers to achieve shared success.
 
Please note that you must be able to present a clean criminal record and have lived in a NATO and/or an EU country for the past seven years as we work with security-classified projects. Read more here. 

Welcome to Systematic Aarhus 
At our Aarhus office, you can look forward to joining our Employees Club, which offers nearly 100 events a year of both social and professional character. Here, you can take advantage of a range of on-site perks from physiotherapist-led massages and an in-house hairdresser to sports clubs, game tables and even our own padel court. Our canteen is a standout feature, serving a daily selection of delicious and healthy dishes. Beyond the office, you’ll also enjoy benefits like free ARoS +1 access and various shopping discounts. Systematic is not just a place to work but a place to belong.  

Never stop developing  
Systematic is Denmark’s largest privately owned software company, developing innovative IT solutions since 1985. Proudly Danish, truly international, and people-centric, we create intelligent software that drives progress and improves lives. Our solutions support critical decision-making in defence, healthcare, and utilities, with over 1 million daily users across more than 50 countries. Trusted by over 50 nations and NATO, our SitaWare software advances military operations, while our Columna solutions enhance care in hospitals worldwide. At Systematic, we never stop developing — it’s not just a place to work, but a place to belong. 
 
Ready to take the next step in your career? 
If you have any questions or require more information about the job, please do not hesitate to contact us at +45 8943 2000 and ask for Torben Hagen Britze, Director Healthcare, Systematic Flow.  

Get in touch

Sofie Heiner Emborg

Senior Talent Acquisition Consultant